Microsoft Teams : Feature update – (Updated) Microsoft Teams: External Access Chat Invitation Flow for Managed Organizations

Microsoft Teams - External user try to chat with Tenant user - Pop-Up either to "Accept" or "Block" request
Microsoft Teams - External user try to chat with Tenant user - Pop-Up either to "Accept" or "Block" request

Hi All,

Greetings for the day !!!

Today, update on new feature of Teams

Feature –  Microsoft Teams: External Access Chat Invitation Flow for Managed Organizations

Details

  • In July, Microsoft announced this feature but then time lines are updated – now this feature will be rolled out by Mid – January
  • Teams users will now see an invitation pop-up to accept or block an external user when receiving new chats from external users
  • Along with this feature we also able to block external users at any point, which revokes access to presence and incoming messages.

Microsoft 365 Roadmap ID 94646

fig : Microsoft Teams - Microsoft 365 Roadmap - 94646 - External access chat invitation flow for managed organizations
fig : Microsoft Teams – Microsoft 365 Roadmap – 94646 – External access chat invitation flow for managed organizations

DEMO

  • In my local tenant – knowledgejunction1.onmicrosoft.com we have external user – psabadra@gmail.com
  • This external user – psabadra@gmail.com is added in one of the Team of user – prasham@knowledgejunction1.onmicrosoft.com, here user prasham@knoweldgejunction1.onmicrosoft.com is owner of the team
    • When external user – psabadra@gmail.com is try to chat, tenant user – prasham@knowledgejunction1.onmicrosoft.com receives message box / pop-up either to “Accept” OR “Block” as
      fig : Microsoft Teams
      fig : Microsoft Teams – External user try to chat with Tenant user – Pop-Up either to “Accept” or “Block” request
      • Here we have an option to view the “Preview message” as
      fig : Microsoft Teams - External user try to chat with Tenant user - Message preview and Pop-Up either to "Accept" or "Block" request
      fig : Microsoft Teams – External user try to chat with Tenant user – Message preview and Pop-Up either to “Accept” or “Block” request
      • If tenant user accept request then they could proceed with chat with external user
      • We have an option to “Block” external user as well
      • If tenant user “Block” requests, we have confirmation dialog and warning message as
      fig : Microsoft Teams - External user try to chat with Tenant user - Blocking the external user - Confirmation dialog and warning message
      fig : Microsoft Teams – External user try to chat with Tenant user – Blocking the external user – Confirmation dialog and warning message
      • Once tenant user blocked the external user, then wont be able to chat or see the presence
      • But here, external user can be “Unblock” at any time as
      fig : Microsoft Teams - External user try to chat with Tenant user - Message for blocked user / Unblock option
      fig : Microsoft Teams – External user try to chat with Tenant user – Message for blocked user / Unblock option
      • As external user get unblocked, chat can be resumed and presence of external user is also visible

      Thanks for reading the article !! Please feel free to discuss in case any issues / suggestions / thoughts / questions !

      HAVE A GREAT TIME AHEAD !!! LIFE IS BEAUTIFUL 🙂

      Prasham Sabadra

      LIFE IS VERY BEAUTIFUL :) ENJOY THE WHOLE JOURNEY :) Founder of Knowledge Junction and live-beautiful-life.com, Author, Learner, Passionate Techie, avid reader. Certified Professional Workshop Facilitator / Public Speaker. Scrum Foundation Professional certificated. Motivational, Behavioral , Technical speaker. Speaks in various events including SharePoint Saturdays, Boot camps, Collages / Schools, local chapter. Can reach me for Microsoft 365, Azure, DevOps, SharePoint, Teams, Power Platform, JavaScript.

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