Power Automate – work around for “Unauthorized” error of action – Send an email notification (v3)

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Power Automate - action - Send an email notification (V3) - Unauthorized error
Power Automate - action - Send an email notification (V3) - Unauthorized error

Hi All,

Greetings for the day!!!

Today, small sharing again.

Background

  • We were exploring possibility of sending email notification to members of Viva Engage group.
  • We were trying Power Automate.
  • There is Power Automate trigger – When there is a new message in a group (V2)
Power Automate - trigger - When there is a new message in a group
fig : Power Automate – trigger – When there is a new message in a group
  • Next action, we were trying send an email. We were using an action – Send an email notification (v3).
  • And here we have an error / issue – getting an “Unauthorized” exception while sending notification / email.

Issue

  • “Unauthorized” error while sending email using Power Automate action – Send an email notification (v3)
  • Issue is with Mail connector.
Power Automate - action - Send an email notification (V3)
fig : Power Automate – action – Send an email notification (V3) – Unauthorized error
Power Automate - action - Send an email notification (V3) - Unauthorized error
fig : Power Automate – action – Send an email notification (V3) – Unauthorized error
Power Automate - action - Send an email notification (V3) - Unauthorized error
fig : Power Automate – action – Send an email notification (V3) – Unauthorized error

Solution / Workaround

  • We did not manage to find the exact cause.
  • But then we have workaround for the same.
  • After googling, we found that Microsoft is preferring / recommending to use Office 365 Outlook connector.
  • Workaround is using another action – Send an email (V2)
Power Automate - Send an email (V2)
fig : Power Automate – Send an email (V2)
Power Automate - Send an email (V2) action - to send notifications
fig : Power Automate – Send an email (V2) action – to send notifications

Thanks for reading 🙂 ENJOY BEAUTIFUL LIFE 🙂

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Prasham Sabadra

LIFE IS VERY BEAUTIFUL. ENJOY THE WHOLE JOURNEY :) Founder of Microsoft 365 Junction, Speaker, Author, Learner, Developer, Passionate Techie. Certified Professional Workshop Facilitator / Public Speaker. Believe in knowledge sharing. Around 20+ years of total IT experience and 17+ years of experience in SharePoint and Microsoft 365 services Please feel free me to contact for any SharePoint / Microsoft 365 queries. I am also very much interested in behavioral (life changing) sessions like motivational speeches, Success, Goal Setting, About Life, How to live Life etc. My book - Microsoft 365 Power Shell hand book for Administrators and Beginners and 100 Power Shell Interview Questions - https://www.amazon.in/Microsoft-Administrators-Beginners-Interview-Questions/dp/9394901639/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1679029081&sr=8-11

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