Office 365 – “Password admin” role name is changed with “Helpdesk admin”

Hi All,

Today I’ll share a news related to name change of one of the Office 365 admin role. This I saw the message from Office 365 Message Center. Since sometimes we miss the messages from Message Center so sharing here as well.

In previous following couple of articles we discussed about admin roles.

Office 365 – Administrator Roles

Office 365 – PowerShell cmdlets to manage Administrator Roles

“Password admin” role name is changed to “Helpdesk admin”. “Password admin” role allows user to reset password, manage support tickets, and monitor service health. TO better match with the roles of “Password admin” its name is changed to “Helpdesk admin”.

“Helpdesk admin” role now matches with the role displayed in Azure Active Directory admin center.

We can see this role name change to our Admin center as

Fig 1 : Office 365 – Admin Center – Manage User Roles – “Password admin” name is changed with “Helpdesk admin”

References:

Office 365 – Administrator Roles

Office 365 – PowerShell cmdlets to manage Administrator Roles

About Office 365 admin roles

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