Azure DevOps – Resolving error “The identity ‘ ‘ for the field ‘Assigned To’ is not in the scope of this organization”

Hi All,

LIFE IS BEAUTIFUL 🙂 I hope we all are safe 🙂 STAY SAFE, STAY HEALTHY, STAY HOME 🙂

Today new issue and solution 🙂 

We have started discussing Azure DevOps. In last 13 articles of Azure DevOps we discussed

1. Introductory part of Azure DevOps – Introduction of Azure DevOps 
2. Organizations in Azure DevOps – What are Azure DevOps Organizations, how to create Organizations, permissions etc. 
3. Microsoft Azure DevOps – Deleting and Recovering Organization 
4. Microsoft Azure DevOps – Projects – What are Azure DevOps Projects, how to create Projects, permissions etc. 
5. Microsoft Azure DevOps – Types of Projects – Public project, Private project 
6. Microsoft Azure DevOps – Project settings 
7. Microsoft Azure DevOps – Deleting and Recovering Projects 
8. Azure DevOps – REST APIs – Part 1 – for Projects 
9. Azure DevOps – REST APIs – Part 2 – Creating Personal Access Tokens (PATs) 
10. Microsoft Azure DevOps – REST APIs – Part 3 – Personal Access Tokens (PATs) – “Revoke”, “Edit” and “Regenerate” operations 
11. Microsoft Azure DevOps – Boards 
12. Microsoft Azure DevOps – Create a Wiki for your project 
13. Microsoft Azure DevOps – Boards – Work Items 

Take away from this article: At the end of this article we will got to know about

• How to assign work item to different domain users

Background: I have new project details for which I need to create the backlog in DevOps. We have our Azure DevOps and organization created in it. So we need to create the Project with respective process (SCRUM, BASIC, AGILE AND CMMI).

I created new Project with SCRUM process as

As project created successfully then started creating backlog. Since its SCRUM process we are using, first work item creating is EPIC as

Here, this EPIC I need to assign to my different account – psabadra@gmail.com. This is different domain than my DevOps is created – prashamsabadra@live.com

Error: When I tried to assign the EPIC with my different domain getting an following errors:

The identity value ‘psabadra@gmail.com’ for field ‘Assigned To’ is an unknown identity.

OR, for same issue, you may have different error as

The identity ‘<user name>’ for field ‘Assigned To’ is not in the scope of organization

OR

Solution: Solution is very simple. We just need to add user at organization level as

Go to Organization overview page – https://dev.azure.com/<organization name> here https://dev.azure.com/prashamsabadra

Go to Organization Settings page => https://dev.azure.com/<organization name>/_settings/organizationOverview, here https://dev.azure.com/prashamsabadra/_settings/organizationOverview and from left page go to Users as

Click on “Add users” button as shown in above figure. Here we will add new user from different domain where we need to assign different domain user as

Make sure you user is added successfully. We will have notification as

Once new user is added successfully at organization level we could then successfully assign the work item to the respective user 🙂 as

We have very good series going on Azure DevOps. Please have a look once – https://knowledge-junction.in/?s=Azure+DevOps

Thanks for reading 🙂 Feel free to discuss / comment / questions 🙂 SHARING IS CARING 🙂

Share In Teams:

Enjoy the beautiful life 🙂 Have a FUN 🙂 HAVE A SAFE LIFE 🙂 TAKE CARE 🙂