Microsoft 365 – Microsoft Viva – resolving error : Your account is not enabled for Viva Learning – please contact your administrator for access, or switch to an authorized account.
Greetings for the day!!! Today new issue and solution !!!
- For our one of the customer, for specific group of users we are started preparing Microsoft Teams and channel for there work
- We created new Team, respective channel and started configuring Apps in given channel like – channel calendar, OneNote, Viva Learning
- Since I am very fascinated by Microsoft Viva, and to provide learning platform to our users – decided to configure “Microsoft Viva Learning” as tab in respective Teams
- While adding “Microsoft Viva Learning” we were getting an error as shown in below figure
As I added Viva Learning app in a channel as tab getting an following error
“Your account is not enabled for Viva Learning” Please contact your administrator for access, or switch to an authorised account”
Solution / Cause
- I am wondering for this error since we thought we have all respective settings in place for Viva Learning
- I have valid license – Microsoft 365 E5 Developer
- I have roles – “Global Administrator“, “Teams Administrator“
- I have all respective settings in place in Microsoft 365 admin center and Microsoft Teams admin center for setting up Microsoft Viva / Viva Learning
- Setting in Microsoft 365 admin center for Viva Learning
- Setting in Microsoft Teams admin center for Viva Learning
- It seems everything is in place still issue
- After bit looking all settings and bit investigation it found that under for user “Licenses and apps” , under apps – “Viva Learning Seeded” app is not selected and that’s why this error is
- As I enabled app “Viva Learning Seeded“, after some time “Viva Learning” is working in Teams channel app 🙂
- Please not here by enabling this setting it took some time to started working “Viva Learning” app in Teams
- What is “Viva Learning Seeded” -is A ‘seeded’ license we have access to a some of the features of Viva Learning as part of our Microsoft 365/ Office 365 F1, F3, E4, A3 and E5 to A5 subscription. The premium version provides access to additional features with more pricing
We have few very good articles on Microsoft Viva – please have a look – https://knowledge-junction.in/category/technology-articles/m365/microsoft-viva/
Thanks for reading!!!Please feel free to discuss / thoughts / suggestions!!!
HAVE A GREAT TIME AHEAD !!! LIFE IS BEAUTIFUL 🙂
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